Our practice aims to provide dental care of a consistent quality, for all patients. We have management systems to help us and which define each practice member's responsibilities when looking after you. In proposing treatment we will take account of your own wishes. We will explain options, where appropriate, and costs, so that you can make an informed choice. We will always explain what we are doing. We regularly ask patients for their views on our services. We have systems for dealing promptly with patient complaints and for ensuring that lessons are learnt from any mistakes that we make.
All dentists in the practice take part in continuing professional education, meeting the General Dental Council's requirements. We aim to keep up-to-date with current thinking on all aspects of general dentistry, including preventive care which reduces your need for treatment. All staff joining the practice are given training in practice-wide procedures.
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